You’ve probably seen the ads: “Therapy from the comfort of your couch!”
Or maybe a friend told you they meet with their therapist via Zoom and love it.
But you’re still wondering:
Can virtual therapy really work?
Will it feel awkward?
Is it as effective as in-person therapy?
If you’re feeling unsure or skeptical, you’re not alone. At Madison Square Mental Health, we hear these questions all the time, especially from clients in New York who are used to fast-paced, face-to-face interaction or who have never tried therapy before.
The truth? Virtual therapy is not only effective—it’s often more accessible, flexible, and empowering than people expect. Let’s break down the benefits, the science behind it, and what you can expect from virtual therapy with our team.
What Is Virtual Therapy?
Virtual therapy (also called teletherapy or online counseling) is just like traditional talk therapy, except it happens via a secure video platform, from wherever you are. You must be located in the state that your therapist is licensed in. For example, our therapists are credentialed in New York State, so we are able to see clients located anywhere in the state.
At Madison Square Mental Health, all of our therapy sessions are virtual, which means you can meet with your therapist from your home, office, parked car, or wherever you feel safe and uninterrupted.
5 Common Concerns About Virtual Therapy (and Why They Don’t Have to Hold You Back)
1. “It won’t feel as personal as being in the room together.”
We hear this a lot. And it makes sense; therapy is deeply personal. But studies show that the therapeutic relationship is just as strong online as it is in person. Most of our clients report feeling connected, supported, and safe with their therapist, even through a screen.
💡 Pro tip: Find a quiet, private space and make it your “therapy corner” each week. This helps your body associate it with safety and openness.
2. “I’m not good with technology.”
You don’t need to be tech-savvy to do virtual therapy. We use a HIPAA-compliant video platform that’s easy to access from your phone or computer. No downloading complicated apps or navigating confusing websites. If you can FaceTime or Zoom, you can do online therapy.
And if you ever run into a glitch? We’ve got your back. Our admin team is always here to troubleshoot with you.
3. “What if I get distracted?”
We get it; being at home comes with pets, partners, roommates, and laundry piles. But many clients find that virtual therapy actually helps them open up more, because they’re in a space that feels familiar and safe.
If privacy is a concern, we recommend:
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Using headphones for confidentiality
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Sitting in your parked car
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Scheduling sessions when your home is quiet
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Letting housemates know you’re in a private meeting
- Getting a noise machine
4. “Is it as effective as in-person therapy?”
Yes. Research has consistently shown that virtual therapy is just as effective as in-person therapy for treating:
In fact, some clients feel more comfortable opening up virtually, especially those with social anxiety or mobility challenges.
5. “I don’t know if I can be vulnerable over video.”
Totally fair. Vulnerability is hard; no matter where you are. But therapists are trained to create a safe and compassionate space, whether you’re in an office or a Zoom room.
What matters most isn’t the medium. It’s the relationship. If you feel seen, heard, and supported by your therapist, healing can happen anywhere. If you want to test the waters, you can set up a free consultation call via video to see how it feels.
Why More New Yorkers Are Choosing Virtual Therapy
Living in New York comes with its own unique challenges: long work hours, packed schedules, crowded commutes, and limited space for reflection.
Virtual therapy removes so many of the barriers that keep people from getting support:
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No travel time
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Easier scheduling (even on lunch breaks!)
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More privacy
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Less stress navigating city logistics
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You can literally stay in pajamas if you want to
And because Madison Square Mental Health is 100% virtual, we’ve built our entire approach around helping clients feel connected and cared for, no matter where they are in the state.
What to Expect from Virtual Therapy at Madison Square Mental Health
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You’ll be matched with a therapist who gets you; your needs, your personality, your goals
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We offer evening and weekend availability
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We accept insurance and offer affordable sliding scale options
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Every session is held via a secure video platform, and your privacy is always protected
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You can do therapy from anywhere in New York State
Whether you’re navigating anxiety, trauma, burnout, grief, relationship concerns, or a major life shift, you don’t have to do it alone. We’re here to help you make space for yourself, build emotional resilience, and find more ease in your everyday life.
Ready to Try Virtual Therapy?
It’s okay to be unsure. But if something in you is curious or quietly saying “I need support”, you’re in the right place.
Reach out to learn more or to get connected with one of our therapists today.
